What is your cancellation policy?

If a patient wishes to cancel or re-book their appointment it must be done so within 1 full week prior to their appointment date. Failure to cancel or re-book within this time period will subject you to a non-refundable charge. Cancellations and re-bookings can only be done by speaking to our staff in person or by telephone. E-mails and voice mails will not be accepted. No exceptions.